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We CARE. Therefore, we are here for you!

Home Care Packages (HCP) Commonwealth Home Support Programme (CHSP)

HCP an CHSP are Australian Commonwealth Government funded program to assist eligible senior people 65-years-old or above to remain independent and active in their own homes with funded service and support at home as long as they wish in the local community.

Care Services & Supports at Home

We provide an extensive home care services and supports to both HCP consumers and private-funded consumers, in meotropolitan Melbourne.

Allied Health

We provide in-house allied health services, and partnership with allied health professional such as Physiotherapist, Occupational Therapist, Podiatrist, Speech Pathologist etc.

FAQs

Frequently Asked Questions

The Federal Government’s Home Care Packages (HCP) program has a purpose to provide home care subsidies for Australian permanent residents and citizens aged 65 years and over. They are not available to Australian tourists or those who only need temporary or short-term care. After an assessment and financial review, as the elderly is affected by their age and physical health. Special home care needs arising from the requirements of the elderly who are aged or frail, but wish to live independently at home as long as possible.

The assessor will visit you at home to talk with you about your situation, health, lifestyle, and how you’re going with completing daily tasks around the home. This will help them to recommend the right services for your needs.

The assessor may discuss service providers in your area who could help you and send a referral directly to the provider of your choice. Assessors can also provide you with information relating to potential cost of aged care services including where to access the information you need. It’s also your chance to ask any questions. For example, you could raise any concerns you have related to receiving services including cultural considerations.

You can also have a family member or friend present during your assessment.

If your assessment shows that you are eligible for aged care services, you will receive a referral code, which is your key to receiving those services. You should keep your letter in a safe place.

When you choose a provider who is able to provide the services you want, you give them the referral code(s), which they use to accept the referral and start organising services for you.

We provide personal home care support and services for senior citizens funded by private and/or federal government home care packages in metropolitan Melbourne and Adelaide.

We are committed to providing all customers with high-quality, caring and trustworthy care and support services.

The Aged Care Volunteer Visitors Scheme, funded by the Australian Government, plays a vital role in providing companionship for older people living in aged care homes or living in their own homes and receiving or waitlisted for a home care package.

With the support of the government, ACG & AUSCC are authorized to promote the Aged Care Volunteer Visitors Scheme (ACVVS). Visits are for seniors receiving home care packages (HCP), especially for CALD Group Senior (Culturally and Linguistically Diverse Group) provides free visitation services.

We CARE. Therefore, we are here for you!

FAQs

Frequently Asked Questions

Contacts