Who are we? | Active Community Group

Active Community Group

About Us

We were established in 2012. We are the approved Home Care Packages (HCP) Provider and Commonwealth Home Support Programme (CHSP) provider. Our goal is to provide quality home care support and wellbeing services for the older people in the community in a cost-effective manner in metropolitan Melbourne, Victoria, and in metropolitan Adelaide South Australia. We are here to answer your questions and assist you in navigating the best home care options!

Home Care Packages (HCP)

Home Care Packages (HCP) is a Government funded program to assist people 65-years-old or above to remain independent in their own homes for longer in the local community. These packages allow you to have the flexibility with the services you would like to receive.

Having in-home care services is an alternative choice for people wanting to stay in their own home for as long as possible but do require some additional support, to stay active in the community.

Depending on the level of Home Care Packages you are allocated, you can get assistance with a range of different services. The purposes of services are:

To keep you well and independent
To keep you safe in your home
To keep you connected to your community

Commonwealth Home Support Programme (CHSP)

From Nov 2024. We become the official CHSP provider to provide services to the older people who needs the entry level support at home.

The program aims to:

help older people live as independently as possible
focus on working with them, rather than doing things for them
give a small amount of help to a large number of people.

Most people in the CHSP only need 1 or 2 services to help them stay independent. We can provide services such as:

help around the house (domestic assistance)
transport services

For more information, please contact us on (03) 8828 0008 or email to chsp@activecg.com.au

We CARE. We are here for You!

Our Mission

To provide quality home care support and well-being services for the community at cost-effective manner.

Our Vision

To transform aged care experience through a culture of caring, quality, and friendly & safe environment.

Our Values - C.A.R.E

To care for your needs and well-being.

To take responsibility for our decisions and actions.

To respect your rights, beliefs, cultural values and choice of every individual.

To excel at providing better home care services and support through quality, efficient and person-centred care.

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Our Unique Features

Support and inspire culturally diverse people and communities to overcome barriers and thrive
Care with honesty
Care with integrity
Clinical care support
Multicultural team
Professional care management team
Respect with integrity
We speak your language other than English (Cantonese, Mandarin, Arabic, Vietnamese)

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We provide personal home care support and services for senior citizens funded by private and/or federal government home care packages in metropolitan Melbourne and Adelaide.

We are committed to providing all customers with high-quality, caring and trustworthy care and support services.

The Aged Care Volunteer Visitors Scheme, funded by the Australian Government, plays a vital role in providing companionship for older people living in aged care homes or living in their own homes and receiving or waitlisted for a home care package.

With the support of the government, ACG & AUSCC are authorized to promote the Aged Care Volunteer Visitors Scheme (ACVVS). Visits are for seniors receiving home care packages (HCP), especially for CALD Group Senior (Culturally and Linguistically Diverse Group) provides free visitation services.